PRIVACY POLICY

1. Introduction

Litigation Support & Process Service TX (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By accessing our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing/billing address

  • Legal document details related to our services

  • Any information voluntarily submitted through forms or correspondence

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device type and operating system

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services (e.g., process serving, subpoena preparation)

  • Communicate with you about your service request

  • Maintain legal records and documentation

  • Improve our website and customer service

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Sharing Your Information

We may share your information with:

  • Third-party vendors or subcontractors who assist in providing services (e.g., process servers)

  • Legal entities or courts when required by law or for legal proceedings

  • Law enforcement or government agencies as required by applicable law

All third parties are bound by confidentiality agreements or legal obligations to protect your data.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have rights under applicable data privacy laws, including:

  • The right to access, correct, or delete your personal information

  • The right to opt out of certain communications

  • The right to file a complaint with a data protection authority

To exercise any of these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies on our website to improve user experience and analyze website traffic. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Litigation Support & Process Service TX
P.O. Box 1018 Pearland, Texas 77588
qthomas@litigationsupportqt.com
713-714-7850
https://www.litigationsupportqt.com

Privacy Policy
Effective Date: Oct. 17, 2017
Litigation Support & Process Service TX
Pearland, Texas
https://www.litigationsupportqt.com

1. Introduction

[Your Company Name] (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share our information when you use our services, visit our website, or interact with us through third-party platforms like Google, Facebook, and online forms.

By accessing our services or submitting your information through any of our platforms, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect information from you in the following ways:

a. Directly from You

  • Full name

  • Email address

  • Phone number

  • Mailing or billing address

  • Legal case details provided for service

  • Information submitted via contact forms, email, or phone

b. Automatically from Your Device

  • IP address

  • Browser type and settings

  • Device information (e.g., OS, screen size)

  • Website pages visited, time spent, and navigation patterns

c. From Third-Party Platforms

We may collect or receive information when you interact with us on third-party platforms, such as:

  • Google Ads & Analytics – We use Google Ads and Google Analytics to understand user behavior, optimize our website, and market our services. This may include demographic data, general location, interests, and engagement metrics.

  • Facebook/Instagram – If you contact us via Facebook or Instagram (Meta platforms), or engage with our ads, we may receive information such as your name, profile info, or message content.

  • Online Forms – Information submitted via our website forms (including intake and service request forms) is securely collected and used solely for the purposes described in this policy.

You can manage what information you share via your privacy settings on these platforms.

3. How We Use Your Information

We use collected data to:

  • Provide and manage our legal support services

  • Prepare and process legal documents (e.g., subpoenas, notices)

  • Communicate with you regarding services, scheduling, and updates

  • Improve our website, services, and customer experience

  • Run marketing campaigns through Google, Facebook, and other platforms

  • Comply with legal and regulatory obligations

4. How We Share Your Information

We may share your information with:

  • Trusted subcontractors or service partners (e.g., process servers) for fulfilling requests

  • Legal authorities, courts, or agencies if required by law

  • Advertising platforms (Google, Meta) for analytics and ad performance (in aggregate or anonymized form when possible)

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies on our website and in digital advertising (e.g., Facebook Pixel, Google Analytics) to:

  • Analyze web traffic and behavior

  • Improve user experience

  • Serve targeted ads

You can opt out of certain tracking by adjusting your browser settings or visiting tools like Google Ads Settings and Facebook Ad Preferences.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Object to or restrict certain data uses

  • Opt out of marketing communications

To exercise your rights, contact us at the information provided below.

7. Data Security

We use reasonable technical and organizational measures to safeguard your information, including secure transmission, access controls, and encrypted data storage. However, no internet-based system is completely secure.

8. Third-Party Links

Our website or social media pages may link to third-party websites or tools. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy

Our services are not intended for children under 18, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact:

Litigation Support & Process Service TX
P.O. Box 1018 Pearland, Texas 77588
qthomas@litigationsupportqt.com
713-714-7850
https://www.litigationsupportqt.com

12. Your California Privacy Rights (CCPA Disclosure)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). This section explains those rights and how you can exercise them.

a. Right to Know

You have the right to request information about the personal information we collect, use, and disclose, including:

  • The categories of personal information collected

  • The categories of sources of information

  • The business or commercial purpose for collecting information

  • The categories of third parties we share the information with

  • The specific pieces of personal information we have collected about you

b. Right to Delete

You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions (e.g., to comply with legal obligations or complete a transaction).

c. Right to Opt Out of Sale

We do not sell personal information of monetary value. However, under the CCPA, "sale" may include sharing personal information (such as IP addresses or website activity) with third parties for advertising purposes. If you wish to opt out of this type of data sharing, you may do so using the link below.

🔒 Do Not Sell My Personal Information
to opt out

d. Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.

13. How to Submit a CCPA Request

To submit a request under the CCPA (Right to Know or Right to Delete), please contact us via one of the following methods:

  • Email: qthomas@litigationsupportqt.com

  • Phone: 713-714-7850

  • Mailing Address: P.O. Box 1018 Pearland, Texas 77588